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Privacy policy

HOTTUBSelect B.V. (hereinafter: “HOTTUBSelect”) respects the privacy of anyone whose personal data is processed by HOTTUBSelect, including those of visitors and users of the website (hereinafter referred to as “the website”). HOTTUBSelect considers the careful handling of personal data to be of great importance. HOTTUBSelect will process your personal data in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016).

HOTTUBSelect processes personal data that you yourself provide to HOTTUBSelect, such as:

Telephone or email contact or contact via HOTTUBSelect's social media channels;
Entering into an agreement with HOTTUBSelect, whether or not via the website, with regard to the delivery of products and/or the performance of work, or your request to conclude such an agreement;
Sending a message via the contact form or chat module on the website;
Writing a review on the website;
Registering on the website to receive newsletters.
The personal data you provide to HOTTUBSelect will only be processed for the purposes for which you have provided it and further as described in this privacy policy.

In the context of the implementation of an agreement concluded between you and HOTTUBSelect, the personal data provided by you may be shared with third parties involved in the implementation of the relevant agreement, such as a transport company to be designated by HOTTUBSelect for delivering the goods to you. products, subcontractors to be engaged by HOTTUBSelect to perform work agreed with you, the supplier of products delivered to you for the settlement of any warranty claims, but also an online payment provider if you order and pay for products through the HOTTUBSelect webshop.

If you have explicitly registered to receive newsletters, HOTTUBSelect will only process the personal data provided by you in this context in order to be able to send you the requested newsletters. However, if you have entered into an agreement with HOTTUBSelect, HOTTUBSelect may, without prior consent, send you e-mail messages, such as newsletters, if these messages mainly relate to, or are relevant to, the products or activities that you previously purchased from HOTTUBSelect decreased. You can unsubscribe from further receiving such messages in the manner indicated in the relevant messages. HOTTUBSelect may use the program 'MailChimp' to send newsletters. Your personal data will only be processed by MailChimp if and insofar as this is necessary to be able to send you the newsletters.

The above processing of personal data is permitted by law on the basis that you have given implicit or explicit permission for this, or on the basis that the processing is necessary to implement an agreement concluded between you and HOTTUBSelect or to fulfill your request for the entering into such an agreement.

In addition, HOTTUBSelect processes personal data if and insofar as this is necessary on the basis of a legal regulation or court order, for example to comply with its tax obligations, as well as on the so-called legal basis "legitimate interests". Legitimate interests include detecting (attempts at) unlawful and/or criminal behavior directed against HOTTUBSelect or third parties, for example in connection with the use of the website. Legitimate interests also include the processing (including storage) of your personal data by the telecom and hosting providers of HOTTUBSelect, in order to operate the calling facilities or website and e-mail facilities of HOTTUBSelect, the operator of the review used by HOTTUBSelect - and chat software on the website for publishing your review or having chat conversations, the operator of the cloud software used by HOTTUBSelect for data storage (such as OneDrive) and sharing your personal data with an accounting office to administration and accounting of HOTTUBSelect. In this context, HOTTUBSelect also uses third-party accounting/administration programs; these parties receive personal data by means of the relevant accounting/administration program in an automated manner, including your name and address details, insofar as this is necessary in the context of the administration and accounting of HOTTUBSelect. HOTTUBSelect also works with web administrators and an online marketing agency who could gain access to the personal data you provide through the website.

In all cases, only authorized employees of HOTTUBSelect have access to your personal data and only insofar as this is necessary to perform the tasks assigned to them. This also applies to third parties to whom HOTTUBSelect provides personal data as described above. HOTTUBSelect will not sell your personal data under any circumstances. The persons who fall under the responsibility of HOTTUBSelect, as well as third parties engaged by HOTTUBSelect, are obliged to respect the confidentiality of your personal data. Insofar as HOTTUBSelect outsources the processing of personal data to a third party, HOTTUBSelect will take the necessary steps to ensure that your personal data is adequately protected. Such steps include, if and to the extent required by law, the use of a processing agreement with such recipients to ensure that they take the same or similar technical and organizational measures as HOTTUBSelect, so that your personal data is adequately protected.

Cookies used by HOTTUBSelect

HOTTUBSelect uses functional and analytical cookies on the website. A cookie is a small text file that is stored in the browser of your device when you visit the website. Cookies with only a technical functionality (functional cookies) ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it.

HOTTUBSelect uses analytical cookies to collect data for research in order to gain a better insight into the use of the website by its visitors. In that context, HOTTUBSelect uses Google Analytics to help analyze how the website is used by collecting log data and visitor behavior on the website in an anonymous form. However, the IP address of the visitors is masked, a processing agreement has been entered into with Google and no data is forwarded for additional Google services.

You can prevent or limit the use of cookies by selecting the appropriate settings in the internet browser. However, if you limit the use of cookies, it is possible that the functionalities of the website cannot be used optimally.

Photo material and placeholders

If you have concluded an agreement with HOTTUBSelect as a customer and HOTTUBSelect wishes to make photo recordings at your location of the product delivered to you or HOTTUBSelect wants to show, for example on the website, by means of a map that it has delivered a hot tub to your location, this will only happen if you have given your prior consent. With regard to the photo material, HOTTUBSelect only processes the photo material (including sharing with third parties) for the purposes to which your permission relates.


Your rights

You have the right to request HOTTUBSelect to inspect, erase and rectify your personal data as well as to limit the processing concerning you. You also have the right to object to the processing and you have the right to data portability.

Insofar as the processing of personal data is based on the consent obtained from you, you have the right to withdraw this consent at any time, without affecting the lawfulness of the processing based on the consent before its withdrawal.

You have the right to submit a complaint to the Dutch Data Protection Authority or, if you live or are established in a country other than the Netherlands, the supervisory authority there.

Retention of personal data

Personal data will only be kept by HOTTUBSelect for as long as this is necessary in view of the purposes for which they were obtained. HOTTUBSelect implements appropriate technical and organizational measures to protect personal data against loss and against any form of unlawful processing. These measures guarantee, taking into account the state of the art and the costs of implementation, an appropriate level of security in view of the risks involved in the processing and the nature of the personal data to be protected. The measures are also aimed at preventing unnecessary processing of personal data.


For questions about this privacy policy or questions or complaints about the processing of your personal data by HOTTUBSelect, please contact HOTTUBSelect. HOTTUBSelect is happy to help you if you have questions or complaints about the processing of your personal data by HOTTUBSelect or if you want to change or delete your personal data.

Wanroijseweg 36
5451 HA Mill (Netherlands)

E-mail address: [email protected]

Telephone number: +31(0)413 275566

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